Do you want the customer service team to excel with a chat feature on your website? With our omnichannel platform, you let the customer choose the channel and your employees chat from 1 dashboard. Go for gold with our omnichannel platform!
You see more and more websites with a chat feature. People are tired of long waits; they want their questions answered quickly, preferably anonymously and on the device of their choice. The market demands good online service and ease of use from companies.
Are you on the bus or lying on the beach? Then you can usefully spend that time with some customer service questions. But calling, I’d rather not. A chat feature on the website makes customer contact very approachable. Quick answers to questions, no miserable phone menus, you don’t have to share all your data first, and you can get off whenever you want. Where purchases are made, service is needed, and where supply is viewed, questions arise. Take advantage of that!
With customers calling less and less, chat offers you the chance for personal contact
Chat is approachable, anonymous and great for quick questions.
The ChatRocket has every common app available in one inbox
At Bconnect, we are confident in our platform. Hence, we like to show that completely without obligation. In a live demo, we will show you our omnichannel inbox one-on-one and explain all benefits. What are you waiting for?
“Ik gebruik live chat omdat een webshop in feite een digitale winkel is. In een fysieke winkel ga je naar mensen toe om ze te helpen, dus moet je dat digitaal ook doen. Live chat is voor mij de meest gebruiksvriendelijke route met de minste weerstand.”
Wolke Buijs – Directeur Bowerkt en Kantoorinrichtingkopen.nl
“Het is jaar nummer drie van de samenwerking, dus Bconnect live chat is hier inmiddels ingeburgerd. We zijn de opstartfase goed doorgekomen, er is geen ontevredenheid, alles loopt goed. Tel je zegeningen, ons doel is bereikt.”
Bob van der Laan – Manager sales Kleyn Vans, Trucks & Trailers
“We begonnen gelijk op hoog niveau en daar zijn wij aangenaam door verrast. Wij dachten aan een geleidelijke stijgende lijn en dat na een paar maanden alles zou beginnen te lopen. Maar we begonnen echt direct met leads en ook verkopen die voortkomen uit chat”
Who are using our chat software on their websites?
Offer the best online service with live chat
Get up to 25% more leads from the website
Answer all customer questions quickly and easily
Use chat for billing questions
Making appointments and sending quotes via chat
Excelling in digital customer contact? View ChatRocket's pricing
Live chat, WhatsApp Facebook Messenger, Google Business Messages and other messaging apps. Plenty choice available. Consumers demand convenience and each individual has different preferences. With Bconnect’s omnichannel platform, you offer choice to your website visitor. Nothing changes for you, all conversations come together on our platform. Ultimate convenience for both.
Have questions?
If so, please contact someone from our sales team without obligation