WhatsApp is the most widely used messaging app and your customers use it too. Why not you yet? Add WhatsApp as a channel and improve your customer service and online sales today
Consumer behaviour has changed in recent years, with many people communicating via various apps and channels, both private and business. With over 2 billion users worldwide, Whatsapp is by far the most widely used messaging channel. In addition, over 60 per cent visit websites using a mobile phone. If you combine those two things, then Whatsapp is a very logical choice to offer as a communication channel to your customers.
Globally trusted choice. All messages are sent securely. Customers have no threshold and engage easily
With WhatsApp, you can be reached 24/7. If you outsource chat to us you can be reached from 08:00 – 23:30, 7 days a week
The first introduction, you only have once to get it right. With WhatsApp, you offer a modern channel for that first introduction
Curious about the possibilities?
Ask our chat operators!
By using the API via Bconnect, you unlock several great features. Here are the benefits at a glance. If you want more information on the benefits, read this article in the knowledge base.
– increase accessibility and communicate securely;
– Managing WhatsApp with multiple colleagues;
– direct phone number;
– proactively send messages;
– Start call and resume later.
WhatsApp makes it easy to send enriched content such as images, documents, videos, location and more. This will increase the level of online service and the likelihood of your website visitor becoming a buyer. In addition, you can be reached outside opening hours and have simultaneous conversations with several colleagues. If you outsource your apps to Bconnect, you can be reached from 08:00 – 23:30 | 7 days a week.
Our systems link directly to the WhatsApp API, unlocking everything WhatsApp has to offer. But of course, you also want to link your own systems to keep track of everything. Your CRM, lead software, administration module or inventory management, integrate directly with the Bconnect API. This allows you to save all calls and view them wherever you want.
Easily add WhatsApp to your Facebook ads, Instagram ads, Youtube ads, Display banners, landing pages, direct mail and HTML5 banners.
With a chatbot, you easily answer frequently asked questions. Using a flowbot to guide a direct purchase from an ad
Integrate WhatsApp through our software with your CRM system, marketing automation, sales systems and inventory management
Request a demo
At Bconnect, we are confident in our platfrom. Hence, we are happy to show off the features, without obligation, so you can test for yourself. What are you waiting for?
