What customers say about the collaboration.
From dealer to importer and from window frames to kitchens: this is how businesses experience working with Bconnect.
The most recent reviews from our customers.
We asked our customers what they think of the collaboration and whether they would write us a quote about it. We also run a continuous satisfaction survey; that is where the average customer rating below comes from.
There were teething problems at the start, of course, and that is normal. What matters is that they are handled well, and Bconnect did that very well. We are delighted with the transparency.

We started at a high level right away and that pleasantly surprised us. We really did have leads straight away, and sales that came out of the chat too.

It's as if we're always online, without it costing us any extra work.

Our customers get a human, friendly response outside office hours too. Bconnect understands our tone of voice and we receive more leads and fewer calls and emails.

Because the lines are short, our feedback is acted on quickly, and Bconnect delivers a healthy number of leads every week.

We have been working together for 9 years now and I would not want to be without it. If we did not have the chat, we would miss a fair chunk of revenue.

The digital communication channels are brilliant for making first contact; Bconnect is indispensable there as a specialist. After that we want to speak to the customer in person. That is how we make the difference.

Chat puts us in touch with our audience quickly. With the advantage of a fast reply and, in substance, the right answers, information and advice.

We receive more leads and enjoy extended online opening hours as well, which is very welcome. We would absolutely recommend Bconnect.

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