Add Google Business Messages as a channel
The market of communication is upside down and more and more people are leaving traditional channels. 75% of consumers currently prefer to contact businesses through a private messaging app such as Google Business Messages.
Through Google Business Messages, you can answer customer questions, drive direct sales and gain many insights into your target audience. It is a channel for now and the future.
![Google Messages op mobiel](https://en.bconnect.chat/wp-content/uploads/2022/11/GBM-website-2-1080x1080-1.png)