Chat function on your website:
improve your customer contact!

Want to improve your customer service by adding a chat feature on your Web site?
A chat feature on your website allows customers to contact you quickly and easily.
Our omnichannel platform allows customers to choose their preferred channel, while your employees with or without AI Chatbots can chat efficiently from one clear dashboard.

These companies went before you

With a chat feature on your website, you deliver the best service

You probably recognize it: visitors are tired of long tired of long waits, want their questions answered quickly, preferably anonymously and in the manner of their choice.
Goede online service en gebruiksgemak is onmisbaar voor bedrijven, vandaar dat je steeds meer websites ziet met een chat function.

A chat feature on your website makes the customer contact very accessible, for visitors and for you.
Visitors get quick answer on questions, don’t have to listen to endless phone menus, and they don’t have to share all the data first. Where purchases are made, service is needed, and where supply is viewed, questions arise. Take advantage of that with a chat feature on your website!

Excel at customer contact

As customers call less and less,

provides a chat feature on your website

the opportunity for personal contact.

low-threshold contact

Chat is approachable, anonymous

and very suitable for quick questions.

Let your customer choose the channel

Our omnichannel platform ensures that every common channel is available in one inbox, allowing you to easily communicate across all channels

Our omnichannel platform: ChatRocket

By using Bconnect’s ChatRocket, your business enjoys endless benefits, including:

✔ O ne inbox for all messages coming in through different channels
✔ Customers contact via Live chat, Whatsapp, Facebook Messenger, SMS
✔ Reduce telephone wait times for customers with Whatsapp Call Deflection
✔ All results are insightful through proprietary analytics
✔ Quickly answer questions with AI support to bring in more leads
✔ Reach the right customers based on visitor browsing behavior

Do you have questions or want more information?

At Bconnect, we are confident in our platform. Hence, we like to show that completely without obligation. In a live demo, we’ll show you one-on-one the omnichannel inbox and explain how the system works. What are you waiting for?

Take advantage of our Customer Contact Center Support

What benefits does our messaging platform offer to your customer service department?

✔ Increase your customer service productivity with AI chat and handoff

✔ Take advantage of additional backup by Bconnect chat operators

✔ Read back all conversations with a chat archive based on visitor permission

✔ Improve your team’s performance with feedback and reviews

✔ Use our specially designed dashboard to track team results

✔ Assign yourself roles and classify teams as you wish

✔ View team overviews with key performance indicators, training and support

✔ Easily assign chats to the right team.

✔ S witch chats between teams without hassle

✔ Comply with all GDPR data protection regulations

A chat feature on your website and other communication channels

Live chat, WhatsApp Facebook Messenger, Google Business Messages and other messaging apps. Plenty choice available. Consumers demand convenience and each visitor has different preferences.
With Bconnect’s omnichannel platform, you offer website visitors the choice to contact you through their preferred channel. Nothing changes for you, all conversations come together on our platform. This provides ultimate convenience for both.

Chat function on your website: improve your customer contact!