For our services are tailored to each clients needs. Pricing depend entirely on the purchased package, ad-ons and instant messaging channels. On this page are from prices as an indication, do you want to know what it will cost for your company?
‘Sales as a service’ with live chat is a custom job for each customer. Start a chat with our chat operators for full infomation about costs
What’s included in the basic plan?
Everything except from the add-ons
A modern chat pop-up placed on one or more websites of your choice. You select the pages that will have live chat on them
Dedicated Customer Success Managers to ensure we achieve the shared objectives
Our chat operators are carefully selected, receive industry-specific training and deliver guaranteed quality
Transparent insight into all data through our proprietary analytics platform. From visitor to conversation to conversion. Everything!
Smart triggers set by experts. This is how ensure that the chat pop-up appears when the probability of conversion is highest
Would you like to read back conversations? Get insights in what your target audience has to say Permission based and GDPR proof. Integration with CRM possible
Tech support and Customer Success work on monthly optimization based on client feedback and chat data
Multiple ways of assessment for quality assurance, both by the customer and staff, which serve as inputs for service improvement
Proper qualification for leads that fit the profile for a healthy sales pipeline This is how we ensure leads with intent to buy
Connecting channels such as; WhatsApp, Messenger and Google Business Messages is free. WhatsApps is paid per conversation
Connecting with CRM, lead software, inventory management, administration or finance? it's all possible
Support is available by chat on weekdays, we will address all issues within 4 hours
A modern chat pop-up placed on one or more websites of your choice. You select the pages that will have live chat on them
Optimize live chat based on data with full access to all features within our proprietary chat analytics.
Manage your teams data-driven, set KPIs, assess chats and let teams compete with each other
In the omnichannel platform plan an unlimited number of users is standard and at no extra costs
Determine when and under what condition the chat pop-up will appear for your website visitors
Customize the first message in the chat box based on the page content
Would you like to read back conversations? Get insights in what your target audience has to say Permission based, safe and GDPR proof.
What route did your website visitors take before the chat started? The routing function will tell you
Connecting with CRM, lead software, inventory management, administration or finance? It is all possible.
Support is available by chat on weekdays. Product or chat training available upon request
More info on rates?
Feel free to for live chat outsourcing rates, omnichannel software, connecting additional channels, integrations and more. Do you want more product information or an estimate? Request a demo, our specialists will be happy to help you.
We provide customized solutions for each and every customer. Why? Because the needs and wishes for a specific situation are different for every client. Some look for more appointments in their showrooms, others want leads for sales and the next prospect is looking for increase in direct online sales. Do you want to add live chat on your website, or do you prefer a chatbot? Do you want to use instant messaging within your marketing campaigns and have our operators handle the conversations? There is so much diversity in demand that we simply cannot create a standard package.
If you would like more insight in costs, and perhaps receive an estimate price indication or no-obligation quote, we would be happy to assess your needs and organization first. When we have the full scope of the demand, we will calculate both the costs and the expected revenues.
“Voor ons zijn afspraken in de showroom belangrijk en proefritten ook, maar offertes zijn de beste leads vanuit chat voor ons, daar halen we de meeste verkoop uit.”
“We begonnen gelijk op hoog niveau en daar zijn wij aangenaam door verrast. Wij dachten aan een geleidelijke stijgende lijn en dat na een paar maanden alles zou beginnen te lopen. Maar we begonnen echt direct met leads en ook verkopen die voortkomen uit chat”
“Het is jaar nummer drie van de samenwerking, dus Bconnect live chat is hier inmiddels ingeburgerd. We zijn de opstartfase goed doorgekomen, er is geen ontevredenheid, alles loopt goed. Tel je zegeningen, ons doel is bereikt.”
Bob van der Laan – Manager sales Kleyn Vans, Trucks & Trailers
“Ik gebruik live chat omdat een webshop in feite een digitale winkel is. In een fysieke winkel ga je naar mensen toe om ze te helpen, dus moet je dat digitaal ook doen. Live chat is voor mij de meest gebruiksvriendelijke route met de minste weerstand.”
Wolke Buijs – Directeur Bowerkt en Kantoorinrichtingkopen.nl