Want an impression of what our services can do for you? We asked our customers what they think of it so you can hear from them how satisfied they are.
We have been asking our clients in recent months if they are satisfied with our services and if they would like to write a quote on our website. We received great responses that we would like to share with you.
We also conduct an ongoing satisfaction survey and score an average client rating of 9.1, of course we are very proud of that!
"Chat is a strong addition and a trend with potential. It is year number five of the partnership, so Bconnect is now well established here. We got through the start-up phase well, everything is running smoothly."
"Of course there have been teething problems at startup, that's normal. What matters is that it is then handled well and Bconnect has done that very well. We are very happy with the transparency"
"Because of the short lines of communication, our feedback is processed quickly, which makes the cooperation increasingly pleasant, plus Bconnect provides a nice number of leads per week."
"The digital communication channels are fantastic for making the first contact, in which Bconnect as a specialist is indispensable, after that we want to speak to the customer in person. That's how we make the difference."
We like our customers to be treated humanely and customer-friendly even outside office hours. Bconnect understands our tone-of-voice and we receive more leads and fewer calls and emails.
"We started right away at a high level and we were pleasantly surprised by that. We didn't expect it to go so well right away. We really started right away with leads and also sales coming from chat."
"We've been working together for 9 years now and I wouldn't miss it! I know that if we didn't have the chat, we would miss out on a good chunk of sales."
"We receive more leads and also enjoy expanded online opening hours, which is highly desirable. We would definitely recommend Bconnect!"
"Through chat, we quickly connect with our target audience. With the benefit of a quick response and substantive answers, information and advice.
Do you have questions about any of our services such as; Live chat outsourcing, Omnichannel platform, Chat software, Chatbots or Conversational AI?
Then fill out a form and we will contact you as soon as possible.
How do you engage with your target audience online? According to the latest marketing trend, that’s with Conversational Marketing. A nice term, but what exactly is it and through which channels do you deploy it? You’ll learn in our ebook full of explanations, examples and inspiration.
Start the conversation at the moment when potential customers show interest in your business. Make the customer journey conversational by engaging in both online and offline campaigns with different channels, including live chat and WhatsApp. Curious how we do that?
An omnichannel strategy is essential for any business today. You have multiple sales channels and consitence in communication is essential for a good customer experience.