Producten
Products

AI Assistant

Conduct fully automated conversations with an AI chatbot.

Omnichannel chat platform

Let your customer service and sales teams chat by themselves with Bconnect’s Omnichannel Messaging Platform.

Conversational AI

Using smart AI chatbots and automation to provide outstanding online service

Conversational Marketing

In conversation during every stage of the buyer journey through every modern channel

Monitoring & Analysis

Dashboard, chat archive and feedback loops for optimization

Channels

Live chat

With Live Chat on your website, you offer a low-threshold solution for quick contact with a personal touch.

WhatsApp

Add WhatsApp as a channel and improve your customer service and online sales today

Facebook Messenger

Instant messaging with Facebook Messenger makes it easy to reach you and provides a safe and trusted channel

Google Business Messages

Answer customer questions, drive direct sales and gain many insights into your target audience. A channel of now and the future!
Oplossingen
Solutions

Digital Customer Service

Online customer service with smart automation and efficient customer communication

Generate more leads through online channels

Generate more leads with 24/7 accessibility and fast response times

Omnichannel connection to the digital customer journey

Hook into each stage of the customer journey and guide your customer from search to purchase
Branches
Branches

For every industry, Bconnect offers customized solutions with the corresponding integrations. An AI Chatbot or Live Chat are must-haves for any industry today. As such, we serve all types of businesses and organizations. However, there are three industries in which our extensive experience allows us to call ourselves specialists.

Branches

Chat for car brands and dealerships

Selling within automotive starts online! Laptops, tablets, cell phones, the whole world is online these days. This presents opportunities for the automotive

Chat for estate agents

Selecting a broker starts online. The whole world, including brokerage, is moving from offline to online. What about you? You have to keep up!

Chat for webshops and e-commerce

How do you let your webshop stand out from the competition? Simple, with Bconnect! Customer experience is the key to success.
Tarieven
Resources
Resources

The world of Digital Engagement is dynamic and changing at lightning speed, with Bconnect you stay on top of things.

Resources

Knowledge Center

Find out everything about Digital Engagement in our knowledge center.

Blog

Always up to date with the latest news about Digital Engagement and Customer Contact. Curious about what’s going on? Educate yourself.
Over ons
Company

Reaching your target audience, connecting with your costomers, providing excellent service and generating leads; that’s what Bconnect is all about.

Our approach

Bconnect 5-step program

Our goal is to have great conversations with your customers.

Our team

What is our team’s approach and what vision do we share?

Reviews

What do our customers say about us?

Company

Contact

Questions? Please feel free to contact us!

Our customers

At Bconnect, we are proud of the clients we are privileged to work with.

Job vacancies

Do you want to work at a tech scale-up? Check out the opportunities!

Outsource Live Chat: Discover the endless benefits

Live chat outsourcing allows you to benefit from the power of live chat without the added worries.
With our live chat, our expert chat operators ensure effective customer interactions.
The results are impressive: check out our customer cases and find out how live chat outsourcing leads to higher conversions and more leads.

Is live chat outsourcing for you?

Are you considering outsourcing live chat but your business is running into challenges?
Find out how we can help.

Curious about Live chat options? Request a demo!

At Bconnect, we are confident in our platfrom. Hence, we are happy to show you what we can do for you without any obligation.

What are you waiting for?

Always reachable with Live Chat Outsource

Outsource live chat with our AI-enabled chat is the solution to always be reachable.
Customers visit your website from early morning to late at night, including weekends, and expect immediate answers to their questions and advice.
If your business cannot always be online, live chat outsourcing offers the perfect solution.

Our highly trained chat operators receive specific training about your business and are supported by the best AI technology.
They answer all customer questions and guide website visitors to an appointment, quote request, direct sale or telephone consultation.
This results in more leads and higher sales for your business.

More leads

More than 25% of website visitors who start a chat become a lead or direct conversion.
This means that live chat outsourcing increases your sales.

Better online service

Our chat operators are trained specifically for your business, allowing them to chat quickly, personally and substantively for and thus provide excellent service.

Better accessibility

Up to 40% of visitors initiate a chat conversation outside of business hours.
These are all sales opportunities that you don’t want to miss, and with live chat outsourcing, you ensure that no opportunity goes unused.