Outsourcing live chat

Do you want all the benefits, but not the burdens of Live Chat? Outsourcing live chat with Bconnect helps you to provide superb online customer service and generate more sales. Our chat operators are champions at making great conversations and drive leads for our customers. 

Our satisfied customers

Managed chat: Our solution for outsourcing live chat

Consumers visit your website from early morning to late at night, including the weekends. They expect you to be available for questions and advice as usual. After all, we live in a digital age, and where purchases are made, service is needed. That wish for extra service presents you with a problem,  because you’re not always there to answer their questions.

 

Ultimately, you want more leads and sales. Outsourcing live chat with Bconnect will provide you with well-trained chat operators who are the best in online service and generating leads for sales

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More leads

25% of all visitors who start a chat conversation become a lead for sales.

Betere online service

Superb online service

Speed and a personal touch are important factors for an excelent online experience

8AM to 11:30PM available with

Better availability

Up to 5% of all visitors start a chat conversation, all sales opportunities. Every day from 8AM to 11:30PM

Reach your target audience with live chat and instant messaging

By outsourcing live chat, you establish more clout in your organization. You open up new digital channels for the customer and meet up with their expectations. You’ll get in touch with your target audiences 24/7, wherever they are.

 

Get started with a personal and service-oriented approach, optimize your service and score more leads.

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Experienced chat operators

Chats are picked up by well-trained specialists

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Focus on core tasks

Own staff can focus on their core tasks

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Quick response time

Fast response time ensures a good online experience

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More instant messaging channels

Every conceivable messaging app available as a channel

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More integrations

Over 2000 integrations possible

Requesting a quote

At Bconnect, we are confident in our platfrom. Hence, we are happy to show off the features, without obligation, so you can see for yourself. We will walk you through our omnichnnel platform one-on-one in a live demo and end the call with a qoute. What are you waiting for?

Request a qoute
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Our promise

  • – We are here for you with 24/7 support
  • – We continuously analyze and optimize by
  • – We deliver well-qualified leads that convert
  • – We continue to train our operators on your industry
  • – Fast response time of +/- 20 seconds
  • – All data insight via custom designed Analytics dashboard

Get more from your online business
View Managed Chat pricing

Bconnect | Jaguar Klantcase

Modern instant messaging channels

Live chat, WhatsApp Facebook Messenger and other instant  messaging apps, we provide them all. Consumers demand convenience and each individual has different preferences. With our omnichannel platform, you offer choice to your website visitor. All messages integrated in one inbox. Ultimate convenience for both you and your customer.

The best integrations

At Bconnect we believe in solutions that fit our customers needs. To use of our platform in the best way possible, we offer a variety of integrations, to make sure our software and data will integrate fully with your systems

Curious about the possibilities?
Try it for two weeks for free!