We have the conversation
Experienced chat specialists trained on your offer, your terms and your way of talking. No script you have to maintain yourself.
More leads from your website
Outsource lead generation: more leads from the traffic you already pay for
On average 27% more leads from the same traffic. You invest in Ads, SEO and campaigns, but only a small share of your visitors gets in touch. Bconnect helps you get more leads out of your own website: we start the conversation through chat and WhatsApp, qualify the sales opportunity and make sure sales can follow up straight away.
- 2.000+ customers helped
- 2,500,000 conversations per year
- Since 2010 experience in chat & leads
The problem
Why lead generation stalls on your own website
97% of your visitors drop off without you seeing it. We speak to them, reach more people that way and turn that contact into qualified leads.
- Visitors do their research, but do not make contact by themselves.
- A contact form is too high a hurdle for someone who is still comparing.
- You have no idea who is on your site: serious buyer or casual browser.
- Outside opening hours nobody is there, exactly when people are doing their research.
Through live chat and WhatsApp, Bconnect makes contact at the right moment and turns it into leads.
What we deliver
Leads your sales team can act on straight away.
One partner for the whole route: from first contact through your website, WhatsApp or a campaign to a qualified sales opportunity in your CRM.
- Available on every channel Engage potential customers through website chat and WhatsApp, evenings and weekends included.
- Lead qualification Separate serious sales opportunities from general questions before sales picks them up.
- The right next step Book an appointment on the spot or hand the lead to the right specialist.
- Full context Requirements, preferences and conversation details are recorded straight into your CRM.
How it works
This is how we turn website traffic into leads.
One conversation, from first visit to qualified lead. Whether the visitor chats, messages or emails: not a single sales opportunity is lost along the way.
Traffic comes in
A visitor arrives on your site or sends a message by chat, WhatsApp or email.
AI or a specialist picks it up
An immediate answer, day and night. AI handles what it can; a specialist picks up what needs attention.
Qualified lead
The lead is qualified and ready for sales, with all the context from the conversation. Consistently and on time.
Results in figures
More appointments and quote requests, higher conversion from the same website traffic.
And you see that back in the figures:
+27% higher conversion
20sec average response time
8,7 customer satisfaction
Outsourcing
Outsource lead generation to a team that has the conversation
Outsourcing lead generation does not mean buying a list of addresses from us: we are not a lead generation company that sells data, but the team that has the conversation on your own website. We take over the first contact on your own website: our specialists and AI have the conversation, ask the questions your salesperson would otherwise ask, and hand the lead over only once it is clear what someone is looking for. Your team keeps the sale, we take everything before it.
You keep the sale
We qualify, you sell. Advice, negotiation and closing always stay with your own people.
It carries on outside office hours
Specialists from 08:00 to 23:30, AI for the rest of the night. Evenings are exactly when people are orienting themselves.
We handle the tech and the follow-up
Setup, training, integrations and optimisation. You do not have to learn to operate a tool.
Three implementation models
More leads with AI, people, or both.
You choose the mix of AI and specialists that delivers most in your situation.
Human 75% AI 25%
Operator Assisted AI
Specialists run the conversation, supported in real time by AI.
- Conversations run by experienced chat specialists
- Specialists trained in lead generation and conversion
- AI speeds up answers and offers suggestions
- Strong on valuable leads
Conversion to lead ±25-30%
Human 25% AI 75%
AI First + Human Handoff
AI runs the conversation, a specialist takes over where needed.
- Transfer to a specialist as soon as AI reaches its limits
- A smooth handover with the full conversation context
- A better customer experience and higher satisfaction
Conversion to lead ±10-15%
Human 0% AI 100%
AI Only
Fully autonomous AI, available at all times.
- Immediate follow-up, day and night, with no waiting
- Consistent answers to common product and service questions
- An appointment or quote proposal automatically
- Scalable and cost-effective
Conversion to lead ±7-12%
Channels
Leads via your website, WhatsApp and Messenger.
Visitors, leads and customers all use a different channel. We catch them all and bring them together in one overview, so no message is left waiting.
Live chat
Engage visitors directly on your website, at the moment the interest is there.
Capture leads on the channel your audience already uses every day.
Facebook Messenger
Answer questions that come in through your Facebook page.
The channel where the longer questions and the attachments come in. In the same overview as the rest, so an email about an earlier chat does not end up on its own.
Run the check
Work out roughly what chat could deliver.
Your average number of visitors per month. A rough estimate is fine.
0 extra leads per month
0 conversations per month
Live demo
See an AI chat on your own website.
Leave your details and see a working AI chat on your own site within 15 minutes, trained on your own content. No sales pitch, just see for yourself how it works for you.
- A working example in your inbox within 15 minutes
- Trained on the content of your own website
- No installation or technical knowledge needed
What customers say
More leads, in the words of our customers.
“We really did have leads straight away, and sales that came out of the chat too.”
“Because the lines are short, our feedback is acted on quickly, and Bconnect delivers a healthy number of leads every week.”
“We have been working together for 9 years now and I would not want to be without it. If we did not have the chat, we would miss a fair chunk of revenue.”
Track record
Built on years of experience.
We have been helping businesses in Automotive and Home & Living generate more leads since 2010. Not another tool for you to master, but a partner that takes care of the technology, the team and the optimisation.
Book a consultation 2010 active since
2.000 + customers helped
2,500,000 conversations per year
60 + specialists
Frequently asked questions
Answered briefly, before you start
You do not receive a loose chat log or an incomplete enquiry, but a qualified lead with contact details, question, requirements and a clear next step. The lead arrives with full context in your CRM or mailbox, so sales can follow up straight away.
Getting more leads is about the front of the customer journey: reaching potential customers through your website, WhatsApp and campaigns, starting the conversation and qualifying the sales opportunity.
More return starts after that: following up leads faster, handling customer contact more efficiently and getting more value from existing customers.
No. We take the first contact and the qualification off your hands, so your sales team only spends time on serious sales opportunities. The advice, the negotiation and the sale itself stay with your team.
Yes. Evenings and weekends are exactly when many potential customers do their research. Our specialists are available from 08:00 to 23:30. AI can also respond immediately 24/7, answer questions and collect details.
You choose from three models:
Operator Assisted AI: our specialists run the conversations, supported by AI.
AI First + Human Handoff: AI runs the first conversation and hands over when personal contact is needed.
AI Only: AI handles the conversations on its own.
We advise which model best fits your offering, your volume and the customer experience you want.
We take care of the setup, train the solution on your offering and arrange the integrations you need. You supply your website, your content and the key information about your processes. The exact lead time depends on the model and integrations chosen, and we agree it in advance.
You see how many conversations were held, how many qualified leads and appointments came out of them and how conversion is developing. That makes clear what the approach delivers and where there is room to optimise further.
You pay for the setup and per conversation handled, not per lead. What determines the price in your situation is explained on our pricing page.
Another question? Get in touch
Consultation