Live chat uitbesteden: hoe het werkt, kosten en keuze

Producten
Products
AI Assistant
Conduct fully automated conversations with an AI chatbot.
Omnichannel chat platform
Let your customer service and sales teams chat by themselves with Bconnect’s Omnichannel Messaging Platform.
Conversational AI
Using smart AI chatbots and automation to provide outstanding online service
Conversational Marketing
In conversation during every stage of the buyer journey through every modern channel
Monitoring & Analysis
Dashboard, chat archive and feedback loops for optimization
Channels
Live chat
With Live Chat on your website, you offer a low-threshold solution for quick contact with a personal touch.
WhatsApp
Add WhatsApp as a channel and improve your customer service and online sales today
Facebook Messenger
Instant messaging with Facebook Messenger makes it easy to reach you and provides a safe and trusted channel
Google Business Messages
Answer customer questions, drive direct sales and gain many insights into your target audience. A channel of now and the future!
Oplossingen
Solutions
Digital Customer Service
Online customer service with smart automation and efficient customer communication
Generate more leads through online channels
Generate more leads with 24/7 accessibility and fast response times
Omnichannel connection to the digital customer journey
Hook into each stage of the customer journey and guide your customer from search to purchase
Branches
Branches
For every industry, Bconnect offers customized solutions with the corresponding integrations. An AI Chatbot or Live Chat are must-haves for any industry today. As such, we serve all types of businesses and organizations. However, there are three industries in which our extensive experience allows us to call ourselves specialists.
Branches
Chat for car brands and dealerships
Selling within automotive starts online! Laptops, tablets, cell phones, the whole world is online these days. This presents opportunities for the automotive
Chat for estate agents
Selecting a broker starts online. The whole world, including brokerage, is moving from offline to online. What about you? You have to keep up!
Chat for webshops and e-commerce
How do you let your webshop stand out from the competition? Simple, with Bconnect! Customer experience is the key to success.
Tarieven
Resources
Resources
The world of Digital Engagement is dynamic and changing at lightning speed, with Bconnect you stay on top of things.
Resources
Knowledge Center
Find out everything about Digital Engagement in our knowledge center.
Blog
Always up to date with the latest news about Digital Engagement and Customer Contact. Curious about what’s going on? Educate yourself.
Over ons
Company
Reaching your target audience, connecting with your costomers, providing excellent service and generating leads; that’s what Bconnect is all about.
Our approach
Bconnect 5-step program
Our goal is to have great conversations with your customers.
Our team
What is our team’s approach and what vision do we share?
Reviews
What do our customers say about us?
Company
Contact
Questions? Please feel free to contact us!
Our customers
At Bconnect, we are proud of the clients we are privileged to work with.
Job vacancies
Do you want to work at a tech scale-up? Check out the opportunities!

Live Chat Outsourcing

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Our approach

Company