WhatsApp is the most widely used messaging app and your customers probably use it too. Why not you yet? Add WhatsApp as a channel and improve your customer service and online sales today
Consumer behaviour has changed in recent years, with many people communicating via various apps and channels, both private and business. AI as the latest trend has recently been added to that. In addition, over 60 per cent visit websites using a mobile phone. If you combine those things, then Whatsapp (with AI Chat) is a very logical choice to offer as a communication channel to your customers.
Globally trusted choice. All messages are sent securely. It inspires confidence.
With WhatsApp and AI Chat, you can be reached 24/7. Automate your answers with help from us.
With WhatsApp, you have a modern channel for the first introduction, it increases your customer satisfaction.
Curious about the possibilities?
Ask our chat operators!
By using the API via Bconnect, you unlock several great features. Here are the benefits at a glance. If you want more information on the benefits, read this article in the knowledge base.
– increase accessibility and communicate securely;
– Connecting WhatsApp into our AI powered omnichannel platform
– Managing WhatsApp with multiple colleagues;
– direct phone number;
– proactively send messages;
– Start call and resume later.
WhatsApp makes it easy to send enriched content such as images, documents, videos, location and more. This will increase the level of online service and the likelihood of your website visitor becoming a buyer. In addition, you are accessible outside business hours and can make simultaneous calls with several.
Our systems link directly to the WhatsApp API, unlocking everything WhatsApp has to offer. But of course, you also want to link your own systems to keep track of everything. Your CRM, lead software, administration module or inventory management, integrate directly with the Bconnect API. This allows you to save all calls and view them wherever you want.
Add WhatsApp to your Facebook ads, Instagram ads, Youtube ads, Display banners, landing pages, direct mail and HTML5 banners.
With an AI chatbot, you easily answer frequently asked questions. Using a flowbot to guide a direct purchase from an online ad
Integrate WhatsApp through our software with your CRM system, marketing automation, sales systems and inventory management
Request a demo
At Bconnect, we are confident in our platfrom. Hence, we are happy to show off the features, without obligation, so you can test for yourself. What are you waiting for?
